Globally, the video game industry was likely one of the best equipped to handle the turbulence of 2020. Not only did engagement skyrocket as consumers stayed at home, but the industry pivoted to ensure it was doing everything it could to keep consumers engaged. Branded crossover events, virtual concerts and celebrity influencer participations all fueled a groundswell that shows no signs of receding—even as the Covid-19 vaccine promises to allow people to once again be with each other in real life, Nielsen affirms in its latest report.
Engagement with video games was growing well before the pandemic, powered by growing mobile connectivity and a surge in free-to-play games. If to that 10 months of confinement are added, the growing abundance of ways to engage with video games and video game content have further cemented gaming in consumers’ lives. And, curiously, many consumers say they’re spending more time engaging via their mobile devices despite global mobility restrictions throughout the year.
At the height of lockdowns, 55% of U.S. consumers were playing video games as a result of Covid-19 and subsequent restrictions. That stat becomes even more impressive comparing it with the reach of live and time-shifted TV, which stood at 83% among U.S. adults 18 and older, according to the second-quarter 2020 Nielsen Total Audience report.
Consumers didn’t stop at spending more time with video games - they outspent on games as well. Early in 2020, game earnings were up just 6%—and that was before Covid-19 truly took hold in the United States. As the year progressed, game earnings nearly doubled, rising to 14% for the rest of the year.
Importantly, consumers interact with games in ways that go beyond playing them directly. Many audience members watch games as often as they play. Largely popular with millennials, gaming video content (GVC) is online video content about games. While 71% of millennial gamers reported watching GVC late last year, the entire audience for GVC grew 18% to 1.2 billion people this year, generating more than $9 billion in revenue. Live stream provider Twitch has played a leading role in furthering engagement with GVC, as it helped battle royale platform “Fall Guys: Ultimate Knockout” become a breakout hit in August, as it went on to sell 8.2 million units on PC in one month. And after Twitch streamers popularized online social deduction game “Among Us,” it went on to attract the highest monthly player base of any game in history.
But video gaming has even grown to transcended entertainment: today, as a result of global movement restrictions, video games represent a newfound way to stay in touch with people and make new friends. Research from SuperData, a Nielsen company, found that roughly one in four (27%) U.S. residents used video games as a way to stay in touch with other people in 2020. And with many areas around the globe reintroducing lockdown scenarios, video games present a virtual platform for social interaction—and more. With social distancing still very much a factor in daily lives, free-to-play video games like “Fortnite” or “Roblox” have become virtual gathering hotspots, aided by increasing presence from musicians and public figures.
“There is no doubt that the unique circumstances of 2020 elevated the video game industry’s ability to engage new and existing users, particularly through a wealth of creativity and collaboration. The arrival of vaccines to combat Covid-19 are very welcome signs of hope, but they will not induce a sudden pullback in video gaming. While the video game industry was trending upward well before the pandemic, research suggests that 10 months of new behavior (during the pandemic) is far longer than it takes for it to become the norm. According to findings from health psychology researcher Phillippa Lally, new behaviors become automatic after an average of 66 days. 2021 will be a welcome new chapter for many around the world, but brands should remain focused on engaging consumers where they spend their time—and money,” the report concludes.